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You may have read some negative reports about a recent case involving QuestNet in India, where the employees were arrested and products seized - the company does not deny this. What was not reported was that it happened because of a single complaint, which the Indian authorities acted on rashly and irresponsibly.
Here are official statements from QuestNet regarding the incident...
1. QuestNet India Clarification (Jan 2009)
Due to a spate of recent negative media reports about QuestNet India and its business in the state of Maharashtra, the company wishes to clarify the misconceptions created by various parties with vested interests and refute the baseless allegations against the company and its business model.
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2. QuestNet India Responds to Times Of India's Misleading Report on the Company
(Woman lands in cop net for duping customers online dated Sep 29, 2008)
The article alleges that an individual named Ebenesar Michael "saw an advertisement of a multinational company offering an opportunity to earn Rs 3 crore a year" and how he registered on the website and the company then contacted him. This is completely baseless. The company has never advertised its business
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3. Press Statement from Mr.A.Natarajan, Senior Advocate on Behalf of QuestNet India (May 2008)
Authorities in Chennai have acted upon a complaint by an individual, without verifying the company's business plan, its policies and procedures or understanding its compensation plan. This has fuelled various negative media reports, many of which are factually incorrect and has irregularly caused and led to panic
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4. Letter Sent to QuestNet Customers to Explain the Delay in Product Delivery in India
As you know, we have faced a series of challenges in the last five months that has affected the way we do business. From May 2008, authorities in Tamilnadu have taken into custody all the products that we had in our storage, ready for shipment to customers, as part of their investigation. Due to this, we are unable to ship
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Notice: Delays In Product Delivery
We would like to explain the reason behind the delays in product delivery for some of our products.
Due to customs difficulties, we are currently experiencing challenges importing your product into India. Rest assured that we are in constant negotiations with the relevant authorities through our local legal representatives to resolve this situation, and will keep you informed of any new developments.
We extend our most sincere apologies for this inconvenience and would like to advise you that should you so wish, you are entitled to request for a change of product through your Virtual Office, under the “Transactions” menu, select the “Product Change” link.
We can assure you that QuestNet is dedicated to keeping its commitments to its customers and should you not wish to exchange your order, we will prioritize your shipment once our challenges have been overcome, and arrange to dispatch it immediately.
Once again, we apologize for any inconvenience caused to you.
We sincerely thank you for your patience and look forward to bringing you many more quality products in the future.
In Service,
Network Support Group
QuestNet Ltd
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Learn More: Is QuestNet A Scam?
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